RETURN & EXCHANGE
At MACRAVE, we strive to ensure you are completely satisfied with your purchase. If you need to return an item, we are here to help. Please review our policy below:
Time Frame
Returns must be initiated within 15 days of your purchase date.
​
Return Conditions
To be eligible for a return, items must be in their original, unworn, and undamaged condition.
Packaging Requirements
Returns must include all original packaging, meaning the tags, box, and pouch must be intact.
Return Shipping Fees
Please note that original shipping fees are non-refundable. Customers are responsible for all return shipping charges, which MACRAVE does not cover.
Process of Return
​After we receive and inspect the condition of your item, we will process your return or exchange.
Processing Period
Processing your return or exchange may take up to 15 days after we receive the item.
Non-returnable Items
Please be aware that sale items are considered FINAL SALE and are not eligible for returns.
​
We recommend reviewing our policy carefully to ensure your item is eligible for a return. Our goal is to make your experience with MACRAVE as seamless and satisfying as possible.